BOOKING: To secure a date, a signed contract and a retainer fee of 30% of the makeup service are required. This retainer is non-refundable and non-transferable. Please be advised, dates and scheduled makeup times will only be reserved when a signed contract and payment are received. Accepted forms of payment include: cash, check, and all major credit cards. Gratuity is never expected but always appreciated.
DELAYS: A late fee of $25.00 will be charged for every 30 minutes of delay when a client is late for the scheduled time, or if the scheduled makeup application exceeds the allotted time due to client delays.
SATISFACTION GUARANTEED: Makeup will be completed to client’s satisfaction, but is not to exceed allotted makeup time. Ample time is given for each makeup upon booking. Acceptance of completed makeup application by client is acknowledgement by client that makeup is done to his / her satisfaction.
TRIAL MAKEUP: A trial makeup (consultation) is available for services that do not include one. This is a separate fee and is due when trial service is rendered. If you are more than 15 minutes late for your appointment, it may be cancelled and a late fee of $25 will be applied to the final bill. Please call at least 3 days in advance to reschedule a trial makeup.
PARKING FEES: Where parking, valet or toll fees may be incurred. This amount will be included in the final bill and will be due on the day of the event.
TRAVEL FEES: Travel within 20 miles of residential location is completely free of charge. A mileage fee ($0.50/mile both ways) will be charged for locations outside of the 20-mile radius of residential location.
LIABILITY: All brushes, tools, and makeup products are sanitized between every makeup application. Makeup products used are hypoallergenic. Any allergies and / or skin conditions should be reported by the client to the makeup artist prior to application and, if need be, a sample test of makeup may be performed on the skin to test reaction. Client(s) agree to release the makeup artist (Aurora K Studios/ Allenbyba Teneilabe) from liability for any skin complications due to allergic reactions.
PAYMENT: The final balance is due on the day of the event before the makeup artist departs — no exceptions. The person(s) responsible for the entire balance of payment is the person(s) whose name(s) appear on this contract.Acceptable forms of payment are: cash, check, and all major credit cards.
CANCELLATION POLICY: Cancellations must be made at least seven (7) days prior to the client’s reserved date or the client will be responsible for paying the full amount of services agreed upon in this contract.